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HILTI TOOL SERVICE

Warranty redefined

We stand behind our customers, and the quality of our tools, with an industry-leading service promise to match. This is why we offer up to two years of wear and tear coverage with parts, shipping, and labour on us. And we know a tool repair means unproductive downtime - which is why we promise up to three days turnaround in our repair centres to get you back up and running with limited interruption. 

How much will my tool repair cost?

Up to 2 years wear and tear coverage

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We will repair your tool completely free of charge for up to 2 years from the date of purchase. This includes damage resulting from normal wear and tear. You won't pay for parts, labour or even pick- up and delivery.

After the wear & tear period, the cost of paid repairs are capped for the remaining warranty period.

1 month repair warranty

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If your tool breaks down within 1 month of a paid repair, we repair free of charge. This also covers wear and tear, free pick-up and delivery.

Repair Time Promise - 3 or Free

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We promise to deliver your repaired tool within 3 days, otherwise it’s free.

 
 

"Please refer the Terms & Conditions for the complete Hilti Tool Service portfolio along with exceptions"

EXPRESS 1-HOUR REPAIR

EXPERIENCE EXPRESS 1-HOUR REPAIR

Reduce downtime due to tool breakdowns by getting them repaired in just 1 hour.

Our express repair service is currently available in Ahmedabad, and we will be expanding to other service locations soon.

BOOK REPAIR

Get in touch with our customer support team at 1800-102-6400 to book your tool for repair.

Drop Off Your Tool

Once you have a confirmed booking, drop off your tool at the Hilti tool repair center in Ahmedabad.

We Repair Your Tool

We will repair your tool within the applicable repair cost limit. Once the tool is ready, we will inform you to collect it. Please note that we do not provide quotations for express repairs.

Pay And Collect

Payment is made at the repair center before collecting your repaired tool. Please note that we accept digital payments only.

Please refer to the Express Repair Terms & Conditions for more details.