Services for your tools

Hilti is your best partner for cordless

Unforeseen or hidden factors like repair costs can lead to serious productivity issues on the jobsite. Our service offering can help you avoid these additional costs and stay within budget.

Our tool services

PREMIUM CORDLESS SERVICES, Without a premium price tag

2 year wear and tear

2 year wear and tear coverage

Up to 2 years no cost, including labour costs, faulty parts (subject to wear and tear), pick-up and delivery.

Hilti Connect

Hilti Connect

Hilti Connect App brings hassle-free tool services to your fingertips.



ON!Track asset management tells you exactly what equipment you have, where it is and who is using it.

What is 213 ?

We will repair your tool completely free of charge for up to 2 years from the date of purchase. This includes damage resulting from normal wear and tear. You won't pay for parts, labour or even pick- up and delivery.

After the wear & tear period, the cost of paid repairs are capped for the remaining warranty period.

If your tool breaks down within 1 month of a paid repair, we repair free of charge. This also covers wear and tear, free pick-up and delivery.

We promise to deliver your repaired tool within 3 days, otherwise it’s free.

World-class tools

Lowest cost of ownership

Hilti tools are built to last, and our tool services last too. With Hilti, you don't just own the tools; you also own an industry leading coverage plan including:

  • Complimentary battery replacement for two years
  • Easy service access, no receipts required
  • Repairs completed in 3 days or it's free 
  • Some limitations apply, contact Hilti for details.
Low cost of ownership

Stay in control

Your time is too valuable to be spent chasing down missing tools, so choose Hilti ON!Track to manage your assets, repairs, inspections and certificates.

  • Know what equipment you have, where it is and with whom
  • See when any given tool was last repaired
  • Be alerted when scheduled maintenance is coming up
Tool repair request via Hilti connect

Get connected

Managing a fleet of cordless tools is tough. We can make it easier. Use Hilti Tool Connect to:

  • Track tool usage
  • Identify tools scheduled for service
  • Receive notifications when scheduled service is needed
  • Request service on the go
  • Look up service and purchase history
Hilti connect app