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OUR DELIVERY SERVICES

Fast, reliable delivery wherever you need it.

You order it, we deliver it.

No matter how big or small the order, our distribution network will make sure you receive the right products, in the right place at the right time.

For details regarding distribution network (Click here for details)

STANDARD DELIVERY

•We have 9 strategic warehouse locations to deliver the material across India to fulfill the following service levels- 

–Delivery within 24 Working Hours in Metro cities

–Delivery within 48 Working Hours in Tier 1 cities

–Delivery within 72-120 Working Hours in Rest of India

•Track & Trace your delivery status (Click here for details)

Terms & Conditions

•Place your order before 1:00 PM*

•Delivery from Monday to Saturday

*Subject to  credit clearance & material availability. Our material management experts ensure 90% material availability

domestic air freight

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•In a hurry? You don’t want to wait for road delivery to arrive? Other than standard delivery you can book our domestic air freight delivery 

–To all Metro Cities : Delivery in 24 Working Hours

–To all Tier-1 Cities : Delivery in 48 -72 Working Hours

•Hilti has the choice to select warehouse according to the network strategy

•Track & Trace your delivery status (Click here for details)

Terms & Conditions

•Place you order before 1:00 PM**

•Delivery from Monday to Saturday

•Freight charge: Rs 70/kg*

* Subject to minimal rate Rs 700

**Subject to  credit clearance & material availability. Our material management experts ensure 90% material availability

REPAIR PICK UP AND RETURN

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•Hilti tools are built to last. But if a breakdown does occur, we’ll take care of it quickly and professionally. Book your repair by calling 1800-102-6400 or by Hilti Connect App

•We’ll pick up and return your tools within mentioned timeline

–3 working days for Metro areas, Monday to Saturday

–5 working days for Tier 1 cities, Monday to Saturday

–7-12 working days for Rest of India, Monday to Saturday

•FREE pick-up from jobsite

•Track & Trace your Service order status (Click here for details)

We promise to deliver your repaired tool within 3 days, otherwise it’s free. Applicable to metro ( Delhi NCR, Mumbai, Hyderabad, Bangalore, Pune, Ahmedabad, Kolkata, Chennai )

Terms & Conditions

Repair DROP OFF AND RETURN

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By utilizing the Drop off facility for tool drop, you can save upto 5 days that the transporter takes to pickup the tool from remote location/jobsite.

We have 27 convenient Drop off locations as Drop Points for faster cycle (Click here for details)

When your tool breaks down, just follow these 3 steps!

Step 1: Call 18001026400 or on Hilti Connect App to book your repair

Step 2: Take the tool to the nearest Drop-off Location

Step 3: Your part is done! We will now deliver your tool back to your jobsite after repair

TRACK YOUR ORDER

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Hilti World class Information System notify the customers about the dispatch of the shipment along with expected date of delivery through SMS.

SMS contains all the invoice information with the tracking link for your purchase and service orders

You can track the Pick up ,Repair and Delivery of your shipment & tools.

CONTACT US
CONTACT US