OUR DELIVERY SERVICES

Fast, reliable delivery wherever you need it.

You order it, we deliver it.

No matter how big or small the order, our distribution network will make sure you receive the right products, in the right place at the right time.

For details regarding distribution network (Click here for details)



SAME Day DELIVERY

If work grinds to a halt because you’ve run out of fixings or need a new tool, don’t panic! No need to sending your team off-site to source replacement tools or consumables now!. With our Same day delivery service, we can deliver the goods from our available stock, wherever you need it, the very same-day.

–Order before 10:00 AM* from Monday to Friday through Hilti Account Manager

–Delivery time before 7 pm.

–Service available In Metro Cities - Mumbai, Navi Mumbai, Ahmedabad, Hyderabad, Bangalore, Delhi, Gurugram & Kolkata

–Track & Trace your delivery status, keeping you in control of your deliveries

–Premium Delivery Charges – Rs 2000 + GST

*Subject to credit clearance & material availability. 90% material availability is maintained



SUNDAY DELIVERY

Sometimes you need the tools and consumables to keep up with your project schedule? With Sunday delivery service, if we’ve got it in stock we’ll deliver your new tools and consumables on Sunday by 7 PM.

–Order before 12 PM* previous day i.e. Saturday through Hilti Account Manager

–Material will be delivered before 7 pm on Sunday

–Service available In Metro Cities - Mumbai, Navi Mumbai, Ahmedabad, Hyderabad, Bangalore, Delhi, Gurugram & Kolkata

–Track & Trace your delivery status, keeping you in control of your deliveries

–Premium Delivery Charges – Rs 2000 + GST

*Subject to credit clearance & material availability.



HOLIDAY DELIVERY

Do you need materials delivered on Holidays^ to keep up with your project schedule? With Holiday Delivery Service, we deliver to your suggested location/s by 7 PM. on Holiday.

–Place your order via Hilti Account Manager before 4:00 PM* on previous working day.

–Delivery time before 7 pm on Holiday

–Service available – All India*

–Track & Trace your delivery status, keeping you in control of your deliveries

–Premium Delivery Charges – Rs 2000 + GST

*Subject to credit clearance & material availability.

^List of Holidays which are excluded as follows

•All India - Diwali, Dusherra, Gandhi Jayanti, Holi, Independence Day, Republic Day, New Year Day, May Day

•State Specific - Karnataka (Rajyothsava Day), Maharashtra (Anant Chaturdashi/Ganpati Visarjan, Ganesh Chaturthi/ Vinayaka Chaturthi), Telangana, Andhra Pradesh (Bakr Id/ Eid ul-Adha)



CUSTOMIZED JOBSITE DELIVERY

Have special requirements for delivery? With Customized Jobsite Delivery service, you can stay productive and fulfill your major requirements^ i.e. Documentation, Dedicated Van, Special Packaging etc.

–Service Available  – PAN India

Following is the list of customizations that can be availed

  1. Mandatory appointment based delivery in specific time slot
  2. Proper id and vehicle registration details- Driver ID proof, RC book, Fitness certificate/PUC etc
  3. Specific Safety Norms, PPE requirement
  4. Time slot, Multiple Gate Entry as per Store
  5. Some other customization like Special packaging, Labels, additional documents

–Premium Delivery Charges – Rs 2000 + GST

–Standard delivery timeline* applicable.

*Subject to credit clearance & material availability.



STANDARD DELIVERY

•We have 9 strategic warehouse locations to deliver the material across India to fulfill the following service levels, orders can be placed via Hilti Online as well- 

–Delivery within 24 Working Hours in Metro cities

–Delivery within 48 Working Hours in Tier 1 cities

–Delivery within 72-120 Working Hours in Rest of India

•Track & Trace your delivery status (Click here for details)

Terms & Conditions

•Place your order before 1:00 PM*

•Delivery from Monday to Saturday

*Subject to  credit clearance & material availability. Our material management experts ensure 90% material availability



domestic air freight

•In a hurry? You don’t want to wait for road delivery to arrive? Other than standard delivery you can book our domestic air freight delivery 

–To all Metro Cities : Delivery in 24 Working Hours

–To all Tier-1 Cities : Delivery in 48 -72 Working Hours

•Hilti has the choice to select warehouse according to the network strategy

•Track & Trace your delivery status (Click here for details)

Terms & Conditions

•Place you order before 1:00 PM**

•Delivery from Monday to Saturday

•Freight charge: Rs 70/kg*

* Subject to minimal rate Rs 700

**Subject to  credit clearance & material availability. Our material management experts ensure 90% material availability



REPAIR PICK UP AND RETURN

•Hilti tools are built to last. But if a breakdown does occur, we’ll take care of it quickly and professionally. Book your repair by calling 1800-102-6400 or by Hilti Connect App

•We’ll pick up and return your tools within mentioned timeline

–3 working days for Metro areas, Monday to Saturday

–5 working days for Tier 1 cities, Monday to Saturday

–7-12 working days for Rest of India, Monday to Saturday

•FREE pick-up from jobsite

•Track & Trace your Service order status (Click here for details)

We promise to deliver your repaired tool within 3 days, otherwise it’s free. Applicable to metro ( Delhi NCR, Mumbai, Hyderabad, Bangalore, Pune, Ahmedabad, Kolkata, Chennai )

Terms & Conditions



REPAIR DROP OFF AND RETURN (PUDO)

By utilizing the Drop off facility for tool drop, you can save upto 5 days that the transporter takes to pickup the tool from remote location/jobsite.

We have 30 convenient Drop off locations as Drop Points for faster cycle (Click here for details)   (Click here to view on Map)

When your tool breaks down, just follow these 3 steps!

Step 1: Call 18001026400 or on Hilti Connect App to book your repair

Step 2: Take the tool to the nearest Drop-off Location

Step 3: Your part is done! We will now deliver your tool back to your jobsite after repair



TRACK YOUR ORDER

Hilti World class Information System notify the customers about the dispatch of the shipment along with expected date of delivery through SMS.

SMS contains all the invoice information with the tracking link for your purchase and service orders

You can track the Pick up ,Repair and Delivery of your shipment & tools.