WE PROMISE TO DELIVER YOUR REPAIRED TOOL WITHIN 3 DAYS, ELSE IT’S FREE

REPAIR TIME PROMISE

When you buy a Hilti tool, you get more than just a tool. You also get the super fast Hilti tool repair service. At Hilti we’ll repair your Hilti tool within 3 days (metro) / 5 days (tier 1) or repair it free of charge. We’ll even pick it up at your jobsite and return it to you onsite as well. Just submit your request on your phone App & we will take care of the rest. Every Hilti tool is registered, so there’s no proof of purchase required. Super fast. Pleasantly predictable. Incredibly simple.

HOW DO YOU BENEFIT?

A DELIGHTFUL CUSTOMER EXPERIENCE

IMPORTANT TERMS AND CONDITIONS

  • Customer must provide Pre-Approval Form which enables tool repair without quotation
  • The counting of days starts at the tool pickup date and will consider working days from Monday to Friday, excluding bank holidays and, if any, special non-working dates listed on Hilti Website.
  • Please refer complete Terms & Conditions for more details

TIME PROMISE TERMS AND CONDITIONS