Our Delivery Services
Get SMS and WhatsApp updates. Each purchase, repair or loan tool notification has a Fareye link which allows to track your shipment in real time.
We offer the following Delivery Services
Express Delivery
What we offer
Get critical stocked materials delivered to your site on the very same day, helping you avoid downtime and keep projects moving without disruption. Orders placed before 10:00 AM (Mon–Fri) are delivered by 7:00 PM*.
Ideal for
Emergency requirements • Project-critical materials • Last-minute shortages.
Charges
₹2,000 + GST per shipment. Available in Mumbai, Navi Mumbai, Ahmedabad, Hyderabad, Bengaluru, Delhi, Gurugram, and Kolkata. Subject to material availability and credit clearance.
Custom Last Mile Delivery
What we offer
Appointment-based deliveries tailored to your site requirements. From dedicated vehicles and driver documentation to security clearances and delivery to the designated unloading point, we ensure a seamless delivery experience for complex project sites. Ideal for
Refineries • Power plants • Airports • Manufacturing facilities • High-security project sites.
Charges
Appointment-based delivery: ₹600 + GST
Dedicated Vehicle: ₹2,600 + GST
Miscellaneous Delivery Services
What we offer
Specialized delivery support designed for complex project sites. Services include floor delivery, crane-assisted unloading, liftgate delivery, and Mathadi labour support to ensure materials reach the exact point of use safely and efficiently.
Ideal for
High-rise buildings • Heavy material handling • Restricted-access sites • Large project locations.
Charges
As per service requirement and location.
Special Packaging (Sea Worthy Packing)
What we offer Protect your materials during long-distance transportation with robust sea-worthy packaging solutions. Designed to safeguard shipments from moisture, handling damage, and challenging transit conditions, with options available with or without fumigation.
Ideal for
Export shipments • Coastal projects • Long-haul transportation • Sensitive or high-value materials.
Charges Without Fumigation: ₹7,800 + GST per pallet or With Fumigation: ₹8,500 + GST per pallet
DG Air Freight
What we offer
Fast, safe, and compliant air transportation for dangerous goods, including lithium-ion batteries and other regulated products. Designed to accelerate urgent deliveries while meeting all applicable transportation requirements.
Ideal for
Battery-powered equipment • Regulated products • Emergency requirements • Time-critical project deliveries.
Charges
₹120/kg + ₹7,800 per box + GST
Domestic Air Freight
What we offer
Accelerate deliveries with fast door-to-door air freight services for urgent material requirements. Reduce lead times and keep critical projects running without delays.
Ideal for
Project urgencies • Plant shutdown support • Emergency deliveries • Stock replenishment.
Charges
₹120/kg + GST.
Our Repair Services
Hassle Free- Pick up & Return
Hilti tools are built for last, but if your tool ever needs a repair, we're here to get you back to work—quickly and professionally.
Book Your Repair Today
Call: 1800-102-6400
Hilti Connect App
Book online through our website
We provide FREE doorstep pick-up and delivery from and back to your jobsite, so you don't have to worry about logistics
Drop-off & return (PUDO)
PUDO helps you save time by dropping your tool at the nearest transporter hub. After repair, Hilti delivers it directly back to your jobsite, reducing the repair cycle by up to 5 days.
Just follow these 3 steps:
Call 1800 102 6400 to book your repair.
Drop your tool at the nearest PUDO Drop Point.
We repair your tool and deliver it directly back to your jobsite.
We have 52 convenient Drop-off locations as Drop Points for faster cycle available nationwide.
TSC Drop-off
For faster repair, drop your tool at the nearest Hilti Tool Service Center (TSC). Repairs begin as soon as the tool arrives, helping reduce waiting time and speed up return to site.
It’s Easy
Call Customer Service: Create your TSC Drop-Off repair request.
Drop Off Your Tool: Visit your nearest Hilti Tool Service Center.
We Repair It: Our technicians inspect and repair your tool.
Back to Your Site: Drop off before 11:00 AM for same-day repair and dispatch*.
*Subject to tool condition and spare parts availability.
Track your Purchase
Use your order or invoice number to track status. For example “HI36-350-2026” or “8000345572”
Track your Repair Order
Use your service order number to track shipment. For example “1000401040”
Track your Loan Tool
Use your Lending ID to track Loan tool delivery & pickup. For example, “EQB_23456”
Our PUDO Locations
SR. NO. | PUDO LOCATION | ADDRESS |
|---|---|---|
1 | PUDO Bhopal | HIG, Shivaji Nagar, Hoshgabad Road, Huzur, Bhopal, 462016, Madhya Pradesh |
2 | PUDO Bhubaneshwar | Plot No 2115/23, Ratha Road, P.S Lingaraj, Distt - Khurda, Bhubaneshwar, 751002, Odisha |
3 | PUDO Calicut | 18/1018/B2, Ground Floor, Nadha Complex, Zamorins High School North Road, Poonathanam Junction, Calicut, 673002, Kerala |
4 | PUDO Cochin | 26/422 A, Kalleppuram Chanampuzha Nagar, PO-Cochin, , Cochin, 682033, Kerala |
5 | PUDO Coimbatore | No 877/481, Ground Floor, Periyar Nagar, Ramanathapuram Post, Coimbatore, 641045, Tamil Nadu |
6 | PUDO Dehradun | F-16, Transport Nagar, Saharanpur Road, , Dehradun, 248002, Uttrakhand |
7 | PUDO Goa | Shop No. 9, Al Ameen Complex, NH 17, Cujira Sant Cruz, Panaji, 403005, Goa |
8 | PUDO Guwahati | Birubari, Ramkrishna Mission Road, , , Guwatati, 781016, Assam |
9 | PUDO Indore | WB-43, SCH No. 94, Ring Road, Opp. Green Hills Public School, Indore, 452010, Madhya Pradesh |
10 | PUDO Jabalpur | H No #382/B-1, Shubadra Nagar Ward, Wright Town, Near Arun Dairy, Jabalpur, 482001, Madhya Pradesh |
11 | PUDO Jaipur | Plot No. S 22, 23 and 24, Subhash Nagar, Shopping Center, Jaipur, 302016, Rajasthan |
12 | PUDO Jamshedpur | G-6, House No. 339, Line No. 7, Kashidih, PO- Sakchi, Kalimati, Jamshedpur, 831001, Jharkhand |
13 | PUDO Lucknow | Ground Floor , F-28, Transport Nagar, , Lucknow, 226012, Uttar Pradesh |
14 | PUDO Ludhiana | No. 1751, Jaimal Road, Janta Nagar, , Ludhiana, 141003, Punjab |
15 | PUDO Nagpur | No. 1, Ground Floor, Block No. E, Sundar Jeevan Apartment, , Nagpur, 440004, Maharashtra |
16 | PUDO Patna | Ho. No. 149, Shaivnath Bhavan Main Road, Kankarbagh, , Patna, 800020, Bihar |
17 | PUDO Pune | Shop No 01 To 04, Survey No 87, Lokmanya Tilak Road, East Khadki, Pune, 411003, Maharashtra |
18 | PUDO Raipur | E-24, Sector 2, Devendra Nagar, , Raipur, 492009, Chattisgarh |
19 | PUDO Ranchi | House No.70, Old A G Colony, Near Hanuman Mandir, Kadur, Ranchi, 834002, Jharkhand |
20 | PUDO Surat | JG 46, Japan Textile Market, Opp. Liner Bus Stop, Delhi Gate, Ring Road, Benmpura, Surat, 395008, Gujarat |
21 | PUDO Trivandrum | Ground Floor, TC 79/1779-5, Kallumoodu, Muthathara, Trivandrum, 695008, Kerala |
22 | PUDO Varanasi | S 17/331-B, Vijaynagar Colony, Maldahiya, , Varanasi, 221002, Uttar Pradesh |
23 | PUDO Vijayawada | D.No.25-1-19, CSR Road, Near Satyanarayana Temple, Gandhinagar, Vijayawada, 520003, Andra Pradesh |
24 | PUDO Bengaluru - Kudlu | 72, Ground Floor, Friends Colony, Behind Ekaa Hotel, Kudlugate (Garvebavipalya), Electronic City Road, Bangalore, 560068, Karnataka |
25 | PUDO Bengaluru - Whitefield | 92, BBMP Form B, Katha No 213/2, Kadugodibidahalli, Hobli, Bangalore, 560049, Karnataka |
26 | PUDO Bengaluru - Peenya | 604, 3 Rd Main, 12Th Cross, Near Pragathi Cooperative Bank, HMT Peenya, Bangalore, 560073, Karnataka |
27 | PUDO Kolkata- Laskarhat | 1118, Tagore Park, Laskarhat, Kolkata, 700039, West Bengal |
28 | PUDO Kolkata- N. Dumdum | No. 3, Motilal Colony, North Dumdum, Rajbari Colony, Kolkata, 700081, West Bengal |
29 | PUDO New Delhi | Khasra Nos. 1024, C-100, Road No. S-6, Mahipalpur, New Delhi, 110037, Delhi |
30 | PUDO New Delhi - Okhla | D-19/6, Okhla Industrial Area, Phase -II, New Delhi, New Delhi, 110020, Delhi |
31 | PUDO Noida | Plot 102, Block D, Sector 10, New Okhla Industrial Development Area, Distt - Ghaziabad, Noida, 201301, Uttar Pradesh |
32 | PUDO Chandigarh | Plot No 186, Industrial Area, Phase -II, Chandigarh, Chandigarh, 160002, Punjab |
33 | PUDO Mumbai - Andheri | Electro House No. 6, MIDC, Cross Road B, Andheri East Mumbai, Mumbai, 400093, Maharashtra |
34 | PUDO Sriperambandur | No.43, Pillayarkoil Street, Thandalam, Sriperambandur, Chennai, 602105, Tamil Nadu |
35 | PUDO Chennai | No. 14, Amman Koil Street, Alandur Taluk, Adambakkam Metro Station, Vanuvampet, Chennai, 600091, Tamil Nadu |
36 | PUDO Hyderabad | H.No 3-3-106/4, Ground & 1st Floor, Sirimalle Nagar, Hyderguda, Rajendra Nagar, Hyderabad, 500048, Telangana |
37 | PUDO Secunderabad | Ground Floor, Part-A, South Portion, Plot No. 32 & 33, Sathya Mansion Chitta Reddy Colony, Tarbund, Secunderabad, Hyderabad, 500009, Telangana |
38 | PUDO Dhumka | New Kumhar Para, Taka Baba Mandir, Dumka, , Dhumka, 814101, Jharkhand |
39 | PUDO Dhanbad | La Villa Rouge, J.C Mallick Road, Dhanbad, , Dhanbad, 826001, Bihar |
40 | PUDO Bellary | Shop 12, Dr. B.R. Ambedkar Complex, Opp Hotel Mayura, Double Road, Bellary, 583101, Karnataka |
41 | PUDO Thiruvananthapuram | Shop 12, Dr. B.R. Ambedkar Complex, Opp Hotel Mayura, Double Road, Bellary, 583101, Karnataka |
42 | PUDO Wardha | Tirupati Courier, Near Police Station, , , Wardha, 442001, Maharashtra |
43 | PUDO Angul | Amlapada, 6th Lane, , , Angul, 759122, Odisha |
44 | PUDO Cuttack | Haripur Road, Near Tara Flour Mill, Nr.Sagarsri Hotel, , Cuttack, 753001, Odisha |
45 | PUDO Haridwar | Ramnagar, Jawalapur, , , Haridwar, 249407, Uttrakhand |
46 | PUDO Bilaspur | Panchawati School Parisar, Old High Court Road, Near DP Vipra College,, Bilaspur, Bilaspur , 495001, Chattisgarh |
47 | PUDO Alwar | Shri Sai Transport Agency, 8-A, Pratap Nagar Housing Board, , Alwar, 301001, Rajasthan |
48 | PUDO Kanpur | Mahadev Cargo, House No-168, Rail Bazar, Cantt, , Kanpur, 208004, Uttar Pradesh |
49 | PUDO Valsad | 301, Jayshree Krupa Appartment, Jalaram Society, Kachigam Road, Near Ratan Park, Valsad, 396191, Gujarat |
50 | PUDO Baroda | G-11, Ground Floor, Silver Coin Complex, Near Cow Circle, , Baroda, 390021, Gujarat |
51 | PUDO Jamnagar | Plot No.-611, GICD, Phase-II, Near Patel Chowk, Dared, Jamnagar, 361004, Gujarat |
52 | PUDO Goalpara | Paulpara Road, Near Axis Bank, Bongaigaon, , Goalpara, 783380, Assam |
Frequently asked questions- PUDO Locations
Now customers can visit the Hilti center to drop off the tool. Customers may call our customer care on our Toll-Free No. 1800 102 6400 to arrange tool pick up from your location as we provide free pick up and drop services for your convenience. However, if customers want to drop his/her tool, customers may opt for our PUDO service (Pick Up & Drop Off service). Customers may get the PUDO location details from the below button or get information from GCC (Customer care).
Call GCC (Customer care) at 1800 102 6400 for a Service order for repair.
GCC will communicate about the nearest PUDO location.
GCC (Customer care) to share the PUDO address and Service Order number with the customer.
Visit the PUDO location and share the Service Order number.
PUDO representative will verify the Service Order.
Once confirmed, please hand the tool to the transporter representative
Please collect acknowledgement from the PUDO representative on LR or challan.
PUDO locations are operational from Monday to Saturday except for public holidays.
Hilti team will cancel the request after confirmation from the customer.
PUDO Representative will ask a customer to raise a pickup request on Hilti Toll free number 1800 102 6400. It can take up to two hours for the order to reflect in the transporter system after order generation. It is advisable to generate service orders before going to PUDO locations.
Yes, the customer must collect the LR copy (signed) from the PUDO representative.
No, after repair, the tool will be directly delivered to the customers at the “Ship to” location selected in the service order.