DEDICATED ACCOUNT MANAGERS
Thanks to the Hilti direct sales model, you get a dedicated Account Manager, available on the phone, on email or on-site.
Highly-trained and knowledgeable Hilti Advisors support you with application advice, technical know-how, product demonstrations, selection and beyond.
They support you and your team at the construction site to provide you with operational support
IN-HOUSE CUSTOMER SERVICE
A single toll-free number to reach Hilti for any queries, requests & concerns.
A team of highly competent customer service representatives provides you with prompt and personalized service for all your queries.
Just call: 1800-102-6400
ACCESS TO HILTI ENGINEERS
Highly-trained Hilti engineers are available for fast and competent solutions to your design challenges and for other technical advice.
This includes design solutions and calculations for Hilti products, engineering judgments for individual firestop solutions, access to our BIM / CAD library, training on our Hilti design software and much more.
RELIABLE DELIVERY SERVICE
Delivery at a location of your choice and as per the schedule of your convenience.
End-to-end solution for repair of tools with hassle-free pick-up and return is provided by Hilti.
Real-time tracking and timely updates of shipment via SMS alerts. All this and more with no extra charges for shipping.
NATIONWIDE HILTI STORE
Discover an exciting world of Hilti stores where innovation is matched with experience.
Conveniently located at various locations in the country,at the refreshed brand Hilti stores you can browse through the portfolio, receive expert service, consultancy and do product demos.
What is more exciting here, is that you get first-hand information on new innovations and get invited to events as well!
IN-HOUSE TOOL REPAIR
The backbone of Hilti’s breakthrough services is the State of the art ISO 9001 repair centers.
Strategically located across the country, each service center boasts of leading-edge equipment and trained technicians to ensure that every time your tool is repaired with Expertise and Genuine spare parts.
To ensure that each tool is safe and performs like a new one, it is tested for functional performance and electrical safety.
When you buy a Hilti product, we ensure one price regardless of the place you buy it from. This pricing is fair, consistent and transparent abolishing the practice of transaction-based selling.
It also comes along with the flexibility of signing agreements based on business potential, a win-win for the proposition for peace-of-mind billing across geographies and time of the year.
ON!TRACK ON-SITE ANALYSIS
Hilti ON!Track is the professional solution for managing all of your assets, where you know details of all the the assets you own, be it their current whereabouts, their working condition, or the employee handling them.